Hello — and thank you for taking a few moments to learn about who we are and how we arrived here.
Whether you’re considering a purchase, thinking about becoming a dealer, or you’ve already bought from MarkMed and simply want to know more about the people behind the products, I’m glad you’re here.
MarkMed Inc is more than a company. We are a shared collaboration of experience, engineering, and care drawn from different parts of the medical mobility industry — rooted here as one focused team. We are not a typical online retailer that imports untested, low-quality devices and then forgets about you after the sale. We are also not trying to become the largest distributor in the country.
What we are doing is simple and deliberate: providing high-quality, well-engineered, unique medical mobility devices to both the general public and independent dealers across the United States. Our team brings a wide range of talent and real industry experience, and that allows us to deliver.
We start with engineering, testing, and production. Excellence is the standard we hold ourselves to. We go the extra mile in manufacturing because we believe producing a quality product — even when it means protecting margins less aggressively — is the right long-term choice. Our customers are people. People facing mobility challenges, or caring for someone who is. That is already demanding enough without the added frustration of poorly designed or unreliable equipment. Everything, down to the smallest screws and fasteners, must meet rigorous standards before a product ever reaches production.
Then there is service. We have been part of this industry for more than 17 years. I personally have 10 years of experience. Keeping parts in stock, maintaining clear service records, and making it as simple as possible for both customers and dealers to reach us and resolve issues quickly is a top priority. We have put safeguards in place so we never become “too big for our britches” and drift away from what made us successful in the first place. Service is the heart of our business.
Finally, we care about helping our customers and dealer partners thrive — in both strong economies and more challenging ones. We have deliberately built a business model that can weather economic ups and downs. Too many companies rely on unrealistic margins and flood the market with products that leave main-street dealers vulnerable when times get tighter. We understand how that hurts independent dealers and the communities they serve. Our approach is different.
Our guiding principle is straightforward: Do what is fair and right. Treat others the way you would want to be treated. When you operate that way, prosperity tends to follow.
We look forward to doing our part in making life a little more mobile — and a little more enjoyable — for you.
Sincerely,
Paul Bunting
MarkMed Inc.